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An Examination of Customer Relationship Management in the United States: Application to Taiwan Service Industries

Program

Fulbright Visiting Scholar Program

Program Country

Grant Activity Type

Research

Discipline

Academic Year

Dates

August 2004 - July 2005

Flex

No

Scholar type

Non-U.S. (Visiting) Scholar

Project Title

An Examination of Customer Relationship Management in the United States: Application to Taiwan Service Industries

Scholar Information

Grantee

Dung-Chun Tsai

Title

Associate Professor

Institution

National Cheng Kung University

Department

Department of Transportation and Communication Management

Host Institutions

Institution

University of Illinois at Urbana-Champaign

Faculty

Prof. George Monahan

Host Department

Department of Business Administration