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Consumer Satisfaction of Transaction and Relation-Based Internet Self-Service

Program

Fulbright Visiting Scholar Program

Program Country

Grant Activity Type

Research

Discipline

Academic Year

Dates

September 2008 - August 2009

Flex

No

Scholar type

Non-U.S. (Visiting) Scholar

Project Title

Consumer Satisfaction of Transaction and Relation-Based Internet Self-Service

Scholar Information

Grantee

Yung-Shen Yen

Title

Associate Professor

Institution

Providence University

Host Institutions

Institution

Rensselaer Polytechnic Institute

Faculty

Daniel Berg

Host Department

Department of Decision Sciences and Engineering Systems