Customer Satisfaction Evaluation Methods in American Enterprises

Program
Fulbright Visiting Scholar Program
Program Country
Grant Activity Type
Research
Discipline
Academic Year
Dates
-
Flex
No
Scholar type
Non-U.S. (Visiting) Scholar
Project Title
Customer Satisfaction Evaluation Methods in American Enterprises

Scholar Information

Grantee
Jinlan Liu
Title
Professor
Institution
Department
Department of Management Science and Management Information Systems
Host Institutions
Faculty
Dr. Claes Fornell
Host Department
National Quality Research Center