Measuring Facility Management Performance Through Customer and Employee Engagement: A Framework for Improving Customer Perception of Service Delivery
Program
Fulbright Visiting Scholar Program
Grant Activity Type
Research
Specialization
Architecture & Urban Planning
Dates
-
Scholar type
Non-U.S. (Visiting) Scholar
Project Title
Measuring Facility Management Performance Through Customer and Employee Engagement: A Framework for Improving Customer Perception of Service Delivery
Host Institutions
Host Department
School of Building Construction