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Who Do I Speak to in the Era of Artificial Intelligence?: Analysis of the Role of Chatbots Throughout the Customer Journey
Program
Fulbright Visiting Scholar Program
Program Country
Grant Activity Type
Research
Discipline
Specialization
Artificial Intelligence, Robotics
Dates
-
Flex
No
Scholar type
Non-U.S. (Visiting) Scholar
Project Title
Who Do I Speak to in the Era of Artificial Intelligence?: Analysis of the Role of Chatbots Throughout the Customer Journey
Scholar Information
Grantee
Xuehui Gao
Title
Assistant Professor
Institution
Host Institutions
Institution
Faculty
Xueming Luo